Privacy policy
Effective Date: July 23, 2026
Jiyora (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or communicate with us.
By using the Jiyora website, you agree to the practices described in this Privacy Policy.
1. About Jiyora
Jiyora is a Christmas home decoration brand specializing in seasonal decorations, holiday accessories, and festive home products.
Our products are designed by Jiyora and manufactured by our partner factories in China. Orders placed by customers in the United States are fulfilled through our U.S. warehouse.
We are committed to handling customer information responsibly and providing a safe online shopping experience.
2. Information We Collect
When you visit our website, place an order, or contact us, we may collect the following information.
Personal Information
Including:
- Full name
- Email address
- Phone number
- Shipping address
- Billing address
- Order information
- Customer service communication records
Payment Information
When you make a purchase, payment information is securely processed by third-party payment providers.
Jiyora does not directly store your complete payment card information.
Payment providers process payment information according to their own privacy policies and security standards.
Website Usage Information
We may automatically collect information when you visit our website, including:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Website interaction information
- Referral source
This information helps us improve website performance and customer experience.
3. How We Use Your Information
We use collected information for the following purposes.
Order Processing
Your information is used to:
- Process and fulfill orders
- Confirm payments
- Arrange shipping
- Provide order updates
- Process returns and refunds
Customer Service
Your information helps us:
- Respond to customer inquiries
- Provide customer support
- Resolve order-related issues
Website Improvement
We use information to:
- Improve website functionality
- Analyze customer shopping experience
- Improve products and services
Marketing Communication
With your permission, we may send:
- Product updates
- New product information
- Promotional messages
You can unsubscribe from marketing emails at any time by using the unsubscribe link provided in our emails.
4. How We Share Your Information
Jiyora does not sell, rent, or trade your personal information.
We may share information only when necessary with trusted third parties, including:
Payment Providers
Used for:
- Payment processing
- Transaction security
Shipping and Fulfillment Partners
Used for:
- Order fulfillment
- Package delivery
- Tracking updates
Website Service Providers
Used for:
- Website hosting
- Analytics services
- Customer service tools
- Marketing services
These service providers only use information necessary to provide their services.
5. Cookies and Tracking Technologies
Jiyora uses cookies and similar technologies to improve website functionality and shopping experience.
Cookies may help us:
- Remember shopping preferences
- Understand website usage
- Improve website performance
- Provide relevant content
You can manage or disable cookies through your browser settings.
Please note that disabling cookies may affect certain website functions.
6. Data Security
Jiyora takes reasonable measures to protect customer information.
We use appropriate technical and organizational safeguards to help protect personal information from:
- Unauthorized access
- Loss
- Misuse
- Disclosure
However, no online transmission or storage system can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only as long as necessary for:
- Completing orders
- Providing customer support
- Maintaining business records
- Meeting legal and regulatory requirements
When information is no longer required, we take reasonable steps to delete or securely store it.
8. Your Privacy Rights
Depending on applicable laws, you may have rights regarding your personal information, including:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of personal information
- Request information about how your data is used
To make a privacy request, please contact us.
9. Children’s Privacy
Jiyora’s website and products are intended for general consumers.
We do not knowingly collect personal information from children under the age required by applicable privacy laws without appropriate consent.
If you believe a child has provided personal information to us, please contact us and we will take appropriate action.
10. International Data Processing
Jiyora operates with international supply and fulfillment arrangements.
Our products are designed by Jiyora and manufactured by partner factories in China.
Customer orders in the United States are fulfilled through our U.S. warehouse.
Your information may be processed by service providers located in different countries when necessary for:
- Order fulfillment
- Payment processing
- Shipping services
- Website operation
- Customer support
We take reasonable steps to ensure customer information is handled appropriately.
11. Changes to This Privacy Policy
Jiyora may update this Privacy Policy from time to time to reflect changes in our business practices, services, or legal requirements.
The updated version will be posted on this page with the revised effective date.
12. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us.
Brand:
Jiyora
Email:
info@jiyorahome.com
Phone:
+1 302-406-7751
U.S. Office Address:
800 N King Street
Suite 304
Wilmington, DE 19801
United States
Business Hours:
Monday – Friday
10:30 AM – 4:00 PM
Eastern Time (ET), United States