Privacy policy

Jiyora respects your privacy. This policy explains how information is collected, used, shared, and protected when you visit jiyorahome.com, place an order, or contact us.

If any part of this policy is unclear, email info@jiyorahome.com and we will help.

This website is operated by Jinhua Jiyuan Arts & Crafts Co., Ltd. Jiyora is a brand of Jinhua Jiyuan Arts & Crafts Co., Ltd.

Effective Date: September 3, 2026

1. About This Website

Jiyora is a seasonal home décor brand. This website sells Christmas and seasonal home decorations to customers in the United States.

Products are manufactured in Jinhua, Zhejiang Province, China. Customer orders ship from our warehouse in the United States. Shipping and returns are described in our Shipping Policy and Refund Policy.

2. Information We Collect

Information you give us

  • Name
  • Email address
  • Phone number
  • Shipping address
  • Billing address
  • Order details
  • Messages you send to customer service

Payment information

Card payments are processed by a secure third-party payment provider. We do not store full credit card numbers on our servers.

Information collected automatically

  • IP address
  • Browser and device type
  • Operating system
  • Pages viewed
  • How you use the website
  • Referring website or advertisement
  • Cookie and similar identifiers

3. How We Use Your Information

We use this information to:

  • Confirm payment and process your order
  • Arrange shipping and send tracking updates
  • Handle returns and refunds
  • Reply to your questions
  • Improve the website and product information
  • Detect unusual or unsafe activity
  • Send order emails needed to complete your purchase
  • Measure and improve advertisements, including Google Shopping and other ads, if you have not opted out

If you choose to receive marketing emails, we may send product updates. You can unsubscribe at any time using the link in the email.

4. How We Share Information

We do not sell, rent, or trade your personal information for money.

We share information only when needed to complete an order, run the website, or measure advertisements, for example with:

  • Payment processors, to complete checkout
  • Shipping carriers and fulfillment partners, to deliver your order and handle returns
  • Website hosting, analytics, customer-service, and email tools
  • Advertising partners, including Google, to measure ads and show more relevant ads on other websites

These partners are asked to use the information only to provide their service.

Sharing identifiers with advertising partners for targeted advertising may be considered a “sale,” “sharing,” or “targeted advertising” under some U.S. state privacy laws. You can opt out as described in section 8 and on our Your Privacy Choices page.

We may also share information if the law requires it, or if it is needed to protect customers and the website.

5. Cookies and Similar Technologies

We use cookies and similar tools to:

  • Keep items in your cart
  • Remember preferences
  • Understand how the website is used
  • Improve site performance
  • Measure advertisements, including Google Shopping and ads

You can block or delete cookies in your browser settings. Some cart or checkout functions may not work as well if cookies are turned off.

You may also use the cookie banner on this website, where available, and the Global Privacy Control (GPC) signal in a supporting browser.

6. Payment Security and Data Protection

Checkout uses standard 256-bit SSL encryption to help protect your personal and payment information.

We use reasonable technical and organizational measures to help prevent unauthorized access, loss, or misuse.

No website or internet transmission can be guaranteed as completely secure. If you believe your information may have been affected, please contact us.

7. How Long We Keep Information

We keep personal information only as long as needed to:

  • Complete orders and customer service
  • Keep business and tax records
  • Meet legal requirements

When information is no longer needed, we delete it or store it securely.

8. Your Privacy Choices

Depending on where you live, you may ask us to:

  • Provide a copy of the personal information we have
  • Correct information that is inaccurate
  • Delete information we no longer need to keep
  • Explain how your information is used
  • Opt out of the sale or sharing of personal information for targeted advertising

How to opt out of sale / sharing / targeted advertising

  1. Email info@jiyorahome.com with the subject “Do Not Sell or Share My Personal Information.” Include your name and the email used for your order or account.
  2. If your browser sends a Global Privacy Control (GPC) signal, we treat that as an opt-out for that browser.
  3. You can also use Your Privacy Choices.

We will process email opt-out and access requests within 15 days where required. This does not affect emails needed to complete an order.

If you are a California resident or a resident of another U.S. state with similar rights, you may also request the categories of personal information collected and the categories of third parties with whom it is shared.

9. Children’s Privacy

This website is intended for general adult shoppers. We do not knowingly collect personal information from children under 13.

If you believe a child under 13 has given us personal information, please contact us and we will delete it.

10. Where Information May Be Processed

Because we serve customers in the United States and use service providers to run this website, your information may be processed in:

  • China, where the company is located
  • The United States, where orders are fulfilled, delivered, and supported
  • Other countries where payment, shipping, hosting, analytics, advertising, or customer-service partners operate

We take reasonable steps to handle this information carefully.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The new version will be posted on this page with a new effective date.

12. Contact and Business Information

Email: info@jiyorahome.com
Phone: +1 (256) 352-2665
Hours: Monday–Friday, 10:30 AM – 4:00 PM Central Time (CT)

Brand: Jiyora
Legal Entity: Jinhua Jiyuan Arts & Crafts Co., Ltd.
Manufacturing Address:
3rd Building, Floors 3–5, No. 818 West Jingang Avenue
Jindong Economic Development Zone, Xiaoshun Town
Jindong District, Jinhua City, Zhejiang Province, China

U.S. returns only
Jiyora Returns
108 Commercial St NE
Hanceville, AL 35077
United States

This address is for customer-service mail and approved returns only. It is not a store, office, or warehouse. It is not the U.S. warehouse that sends outbound orders.